Smart Concept
AI-powered SaaS · Built for service-based SMEs

The AI operating system for service-based SMEs

Smart Concept brings together Jarvis (your AI chief of staff), WhatsApp automation, AI quotes, CRM, scheduling, voice agents, and email — all in one platform built for plumbers, electricians, clinics, lawyers, and consultants.

Book a demoSee modules
Why operators love it
  • 24/7Operating hoursAlways on. Never asleep.
  • <2sAverage responseFaster than any human team.
  • 9Modules orchestratedOne brain. One platform.
  • 0Tickets to integrateJarvis configures itself.
From chaos to clarity

From operational chaos to AI orchestration.

The gap between what customers expect today and what most service-based businesses can deliver is widening. We close it.

The problem

Stuck between legacy tools and modern customer expectations

Service-based businesses lose deals every day to operations that should have been automated yesterday.

  • 24/7 expectations

    Customers want instant responses, day or night. Office hours don't cut it anymore.

  • Manual quotes lose deals

    Hours to prepare a single quote while a faster competitor already closed.

  • Data scattered everywhere

    WhatsApp, email, spreadsheets, post-its. No single source of truth, no context.

The solution

One AI orchestrator. Every workflow automated.

Smart Concept unifies your front office around Jarvis — your AI chief of staff that runs the operation.

  • Jarvis CEO agent

    24/7 multi-agent orchestration. Always on, always in sync.

  • Multi-channel native

    WhatsApp, Web chatbot, voice calls, email — one platform, one brain.

  • Self-hosted privacy

    Your data lives on your infrastructure. No third-party SaaS lock-in.

  • Modular pricing

    Activate only the modules you need. Pay for what you use, scale on demand.

Explore the modules
The market

Service businesses lose billions every year to slow response

Service businesses leak revenue, time, and trust through unanswered calls, late quotes, and admin overload. Smart Concept fixes the bottleneck at the source.

0.0h

Per week

Average admin time stolen from service hours by small-business owners.

0%

Unanswered calls

New-lead calls that go to voicemail outside 9-to-5 business hours.

$0

Monthly loss

What a typical service SMB leaves on the table every month from slow quote turnaround.

<0s

Smart Concept

Response time across every channel — voice, WhatsApp, web, email — every day of the year.

Estimates compiled from US and EU SMB productivity studies (2023-2025) and Smart Concept internal benchmarks.

A day with Smart Concept

A day at Marco's plumbing business

From 6:45 AM calls to 11 PM follow-ups — Jarvis runs the boring parts so Marco runs his life.

While you sleep

A new client calls overnight — burst pipe emergency. Jarvis answers, gathers the details, and schedules a same-morning slot before you even open your eyes.

Emergency slot booked · 8:30 AM

Coffee, then quote

You haven't even sat down. The follow-up quote for yesterday's site visit is already drafted, branded, and sitting in the client's inbox waiting for a signature.

$2,340 quote sent · awaiting signature

Lunch break, no panic

A WhatsApp lead lands while you eat. Jarvis qualifies the request, prices a standard intervention, and books Thursday at 4 PM — all in 90 seconds.

Lead qualified · slot Thursday 4 PM

Home for dinner

You leave the last site. A 30-second voice note describing the work is all Jarvis needs to turn it into a branded PDF report and email it to the client.

PDF report sent · invoice queued

Sleep tight

A returning customer asks about water-heater maintenance pricing. Jarvis answers from your knowledge base and books a callback for tomorrow morning.

Callback booked · tomorrow 10 AM

You went home at 7 PM. Jarvis kept selling.

See Jarvis live
The customer journey

Six touchpoints. One happy client.

From a midnight Google search to a 5-star review — here's what Sarah experiences when Marco runs Smart Concept.

  1. Discovery

    Sarah finds Marco on Google

    She types «emergency plumber near me» on her phone at 11 PM. Marco's plumbing shows up first — a Smart Concept-optimized listing with a one-tap text-to-book button.

    google.com/search?q=emergency+plumber
    emergency plumber near me
    ADmarcosplumbing.com

    Marco's Plumbing — 24/7 Emergency

    Licensed plumber in Austin TX. Quick response, transparent pricing.

    4.9 · 124 reviews
    Found in 2 seconds
  2. First chat

    Jarvis answers in 1.4 seconds

    She taps the chat button. Jarvis greets her, gathers the details, and quotes a price range — all before Marco wakes up.

    Marco's Plumbing

    online · Jarvis

    Hi, I have a burst pipe in the bathroom. Emergency!11:04 PM
    Hi! Sorry to hear. I can send Marco tomorrow at 8:30 AM — emergency rate $120/hr. OK?11:04 PM
    Yes please, confirmed.11:05 PM
    Replied · 1.4s avg
  3. Quote

    Branded quote in her inbox

    Within minutes, a PDF lands with Marco's logo, line-item pricing, and a one-click signature button. No back-and-forth.

    Quote · PDF

    Marco's Plumbing

    Austin TX · License #LP-12345

    #Q-2026-0142

    Emergency call-out$120
    Pipe replacement (6 ft)$840
    Bathroom waterproofing$620
    Cleanup + materials$760
    Total$2,340
    $2,340 quote · sent in 4 min
  4. Booking

    Calendar slot auto-confirmed

    She picks Thursday afternoon. Jarvis confirms instantly, blocks Marco's calendar, and sends a text reminder the day before.

    April · Week 16
    2026
    Mon13
    Tue14
    Wed15
    Thu16
    Fri17

    4:00 PM · Sarah J.

    Emergency plumbing · 90min

    confirmed
    Slot booked · Thursday 4 PM
  5. Visit

    Voice note turns into a report

    Marco does the work. On his way out he records a 30-second voice note. Jarvis turns it into a branded PDF report and emails it to Sarah.

    Voice note
    0:28

    Jarvis transcript

    “Replaced 6 ft of copper pipe under the sink, sealed the leak with epoxy, tested for pressure. All dry. Recommend annual check.”

    Report ready in 12s
  6. Follow-up

    Five stars, auto-collected

    The next day Jarvis follows up: «Was everything OK?» Sarah taps five stars. Marco gets a new Google review without lifting a finger.

    Jarvis · for Marco

    Hi Sarah! Yesterday's repair — was everything OK? A quick review would mean the world to Marco.

    tap to rate

    Google review posted

    +1 · 5★

    5★ review · auto-posted

Six touchpoints. Zero manual work. One happy client.

Start your customer's journey
Jarvis · Your CEO assistantOnline · Just now
How many appointments do I have this week?
12 confirmed and 3 pending. Next week, 8 WhatsApp requests are already waiting for a reply. Want me to handle them?
Yes — and move Wednesday's to Saturday if you can
Done. Moved 5 appointments from Wednesday to Saturday, notified the clients on WhatsApp, and synced your Google Calendar. Three have already confirmed.
Meet Jarvis

Your AI chief of staff. On call 24/7.

Jarvis is the brain that runs Smart Concept. Ask anything about your business in plain language — Jarvis answers, takes action, and reports back across every channel.

  • Real-time intelligence

    Quotes sent, appointments booked, revenue forecasted — Jarvis knows, instantly.

  • Multi-agent orchestration

    WhatsApp, voice, email, web — Jarvis dispatches the right specialist agent for each task.

  • Speaks your language

    Conversational across Spanish, English, French. Adapts to your brand voice.

Smart Quotes

Quotes that close themselves

A customer asks for a quote on WhatsApp. Two minutes later they have a branded PDF in their hand and Jarvis is already following up. No spreadsheets. No copy-paste.

  • Generated in minutes, not hours

    AI drafts the quote from a 30-second voice note or chat.

  • Sent on the channel they prefer

    WhatsApp, email, SMS — wherever your customer is.

  • Auto follow-up until decision

    Jarvis nudges politely until the customer says yes or no.

9:414G
WhatsApp Businessonline
Hi! Can you send me a quote for installing a new electrical panel in a 4-bedroom apartment?
Jarvis · 3sSure! Quick questions: how many outlets approximately, and is the building newer than 1990?
18 outlets and it's from 2008
Jarvis · auto-sendPerfect. Quote ready 👇 valid 14 days. Want me to schedule a visit?
WhatsApp Agent

Your WhatsApp, on autopilot

Every message gets a thoughtful, on-brand reply in seconds. Jarvis qualifies leads, books appointments, sends quotes — and hands the conversation back to you when it matters.

  • Official Meta integration

    WhatsApp Business API. Templates approved. No grey-area shortcuts.

  • Lead qualification on autopilot

    Jarvis collects the right info, scores the lead, and routes it to your CRM.

  • One-tap handoff to a human

    When Jarvis isn't sure, the conversation lands in your inbox with full context.

9:415G
Marta R.online · WhatsApp Business
Hello, do you do AC installation in Pozuelo?
Hi Marta! Yes, we do. What's the size of the area you need to cool — and is it a single room or the full home?
Full home — 4 rooms, around 110 m²
Got it. We have a free slot Thursday at 11:00 for a free on-site quote. Works for you? 🗓️
Perfect, Thursday 11 works
Booked ✅. I've sent a calendar invite and a reminder will go out the day before. Anything else?
yourcompany.com
Chat with JarvisOnline · Replies in 2s
Hi 👋 Anything I can help with today?
I need a quote for solar panels on a 150 m² roof
Great. Quick info: roof orientation? And do you have current monthly electric bill handy?
South-facing, around €180/month
Type a message…
Web Chatbot

Turn every visitor into a lead

Embed one line of code on your website. Visitors get instant answers in your brand voice, and qualified leads land directly in your CRM with full context.

  • Brand-aware, every conversation

    Jarvis learns your tone, your services, your pricing — then talks like you would.

  • Same brain as your WhatsApp

    Web visitors get the exact same intelligence and accuracy as your WhatsApp clients.

  • Leads enriched and routed

    Contact info, intent, sector — all extracted and pushed to your CRM automatically.

Voice Agents

AI that picks up the phone

Inbound calls answered in any language. Outbound campaigns that sound like a senior salesperson. Powered by ElevenLabs voices — natural enough that customers don't notice.

  • Inbound & outbound

    Answer customer calls 24/7. Run outbound campaigns at scale. Same brain everywhere.

  • Natural voices, real conversations

    ElevenLabs Flash v2.5 + Scribe. Not robotic. Multi-lingual by default.

  • Real-time intent routing

    Books appointments, sends quotes, or escalates to you — all during the call.

Active call · ElevenLabs voice

Outbound · Solar lead callback

+34 600 12 34 56 · 0:48

Live transcript

Jarvis

Hi Carlos, this is Smart from Concept Energy returning your inquiry on solar panels — got a minute?

Lead

Yeah, sure

Jarvis

Great. You mentioned a 150 m² roof, south-facing. I can have a technician at your place Thursday 5pm for a free site visit and a final quote — does that work?

Lead

Thursday at 5 works.

Jarvis

Locked in. You'll get a WhatsApp confirmation in a second. Have a great day, Carlos.

Contacts1,247 active
Detail view

Sarah Johnson

Plumbing client
+1 (512) 555-0142
sarah.johnson@example.com
Austin TX · Mueller district
Lead score92/ 100

Last interaction

Text · burst-pipe inquiry

2h ago

Next action

Follow up · Thursday 4 PM

CRM Hub

Every contact, enriched in real time

Jarvis builds the client file before you ever open it. Sector, lead score, last interaction, next action — auto-filled from every text, call, and email.

  • Auto-enriched contacts

    Sector, address, language, lead score — Jarvis fills the file in seconds from any inbound channel.

  • Cross-channel context

    Text Monday + voice call Wednesday + email Friday = one timeline you can read at a glance.

  • Smart next actions

    Jarvis suggests when to follow up, who to call back, and what to send — ranked by closing probability.

Smart Agenda

Your calendar fills itself

Inbound leads turn into booked slots in under 90 seconds. Jarvis handles reminders, no-shows, and reschedules — you handle the work.

  • Lead → slot in 90 seconds

    Text request, qualified, priced, slotted — Jarvis closes the loop before you can answer the phone.

  • 24h-ahead reminders

    Automatic text reminder the day before each visit. No-shows drop, your day stays predictable.

  • Self-healing schedule

    Cancellation? Jarvis pulls the next match from your waitlist and books them without asking.

April · Week 1612 appointments · 0 missed
live
Mon13
Tue14
Wed15
Thu16
Fri17
09
James W.
10
Mike T.
Daniel R.
11
Sarah J.
12
Megan P.
13
Rachel L.
14
Erin K.
15
Lisa B.
16
Robert H.
17

Text reminder sent

Sarah J. confirmed for tomorrow 11:15 AM

Voice note0:30

Jarvis structuring report

“Replaced 6 ft of copper pipe under the sink, sealed the leak with epoxy, tested for pressure. All dry. Recommend annual check.”

  • Materials replaced · 6 ft copper pipe
  • Work duration · 90 minutes
  • Next maintenance · 12 months
Visit report · PDF

Marco's Plumbing

Austin TX · License #LP-12345

#R-2026-0142

Pipe replacement (6 ft copper)$840
Sealing + waterproofing$620
Materials + cleanup$880
Total$2,340
Visit Reports

Talk for 30 seconds — get a branded PDF

On your way out of the job site, record a voice note. Jarvis transcribes, structures, brands, and emails the report before you reach the truck.

  • From voice to PDF in 12s

    30-second voice note → transcribed, structured, branded, emailed. The client has the report before you start the next job.

  • Your brand, every time

    Logo, colors, NIF, signature block — every PDF looks like you spent an hour designing it. You didn't.

  • Searchable archive

    Every report indexed and searchable by client, sector, or keyword. Find that 2024 boiler job in 2 seconds.

Email Hub

Your inbox replies to itself

Jarvis reads every email, classifies it, drafts the reply, and waits for your one-click approval. Urgent stays on top, noise stays out.

  • Auto-classified inbox

    Urgent / AI replied / Invoice / Noise — Jarvis sorts in real time. You see what matters in 5 seconds.

  • One-click AI drafts

    Every reply is pre-written in your voice. Read, tweak, send. Your inbox shrinks from 2 hours to 14 minutes.

  • Tone trained on you

    Jarvis learns your phrases, signatures, and quirks from your previous emails. Replies sound exactly like Marco.

Inbox247 emails · 5 unread
live
AllUrgentAIInvoice

  • Sarah Johnson

    2m

    Re: Burst pipe quote

    Thanks for the quick estimate. Can we book Thursday?

    URGENT

  • Peter Miller

    18m

    Schedule change · Friday slot

    Could we move my appointment to next week? Thanks!

    AI REPLIED

  • Supplier HomeTech

    1h

    September invoice · $847

    Attached the monthly invoice for September deliveries.

    INVOICE

  • Industry Newsletter

    3h

    US plumbing trends 2026

    Five tools every plumber should consider next year...

    OTHER

Jarvis drafted a reply for Sarah

Tap to review and send · 14s ago

Voice agent pipeline

From ring to booked appointment in under 2 seconds

Five steps run on every inbound call. The customer never hears a machine — and Marco never picks up the phone.

  1. Inbound call

    A customer dials Marco's number. Jarvis picks up before the second ring.

    0.0s

  2. Listen

    Real-time speech recognition turns the caller's voice into text — accents and noise included.

    +0.3s

  3. Decide

    Jarvis reads context, checks Marco's calendar, picks the right answer or books the slot.

    +0.8s

  4. Speak

    Neural voice synthesis replies in a natural human tone — same warmth every time, no robot delay.

    +0.5s

  5. Done

    Caller hears the reply. Marco gets a WhatsApp confirmation while he's on the road.

    +0.2s

End-to-end latency: under 2 seconds

Faster than picking up the phone yourself.

Hear it live
Multi-agent orchestration

One brain. Eight modules. Zero glue code.

Jarvis routes every signal — WhatsApp, voice, email, web chat — through the right module in real time. No Zapier. No middleware.

Jarvis

CEO agent

WhatsApp
Web Chatbot
Smart Quotes
Smart Agenda
CRM Hub
Visit Reports
Voice Agents
Email Hub

Real-time routing

Every event is classified and routed to the right module in under 2 seconds.

Persistent context

Jarvis remembers the client across channels — WhatsApp Monday, voice Wednesday, email Friday.

No integration tax

Modules talk through Jarvis, not glue code. No Zapier. No middleware. No spaghetti.

Built like a nervous system, not a spreadsheet.

See the architecture in action
Privacy by design

Built for serious data protection

Encrypted everywhere, isolated per client, hosted in your region — privacy is a feature, not a footnote.

Client

Caller, lead, or end user

Jarvis

Reasons, decides, routes

Encrypted vault

Per-company isolated storage

AES-256 at rest

Every secret, token, and API key stored with bank-grade encryption. Never plain text.

Tenant isolation

Each company's data lives in its own row-level partition. No cross-leaks, no shared spreadsheets.

Region-hosted

US or EU servers — your choice. GDPR + SOC 2 ready. Your data never crosses borders or visits Big Tech.

Full audit trail

Every Jarvis action, every API call, every data access — logged, signed, and queryable.

Your data never leaves your infrastructure.

Book a demo
Built modular

Use what you need. Activate the rest tomorrow.

Smart Concept is composed of nine independent modules that share one brain. Start with what matters today, expand as you grow.

  • WhatsApp Agent

    Your WhatsApp Business handled by AI. Replies, qualifies leads, books appointments, generates quotes.

  • CRM Hub

    Central contact database. All interactions in one place. Auto-enriched by Jarvis.

  • Smart Agenda

    AI scheduling. Books appointments via WhatsApp, syncs with your calendar, sends reminders.

  • Visit Reports

    Post-visit reports auto-generated from voice notes. Sent to clients in branded PDF.

  • Voice Agents

    AI-powered phone calls. Outbound and inbound. Natural voices via ElevenLabs.

  • Email Hub

    Unified email inbox handled by AI. Drafts, replies, categorizes, follows up.

Up and running in 30 minutes

Four steps from sign-up to autopilot

Jarvis guides you through onboarding. No tickets, no integrations, no IT projects.

  1. Sign up

    Quick onboarding with Jarvis

    A 5-minute interview to understand your business, your services, and how you talk to customers.

  2. Configure

    Plug your channels and branding

    Connect WhatsApp Business, upload your logo, set pricing rules. Jarvis fills the gaps for you.

  3. Activate

    Multi-agents go live 24/7

    Jarvis and your modules orchestrate calls, chats, quotes, scheduling. Always on, in sync.

  4. Grow

    You focus on your craft

    The system handles customer interactions, follow-ups, and admin. You serve more customers, faster.

From solo operators to mid-market teams

If you serve customers, Smart Concept works for you

From the first call to the post-visit report — every customer touchpoint, automated end-to-end.

  • Plumbing & maintenance

    Plumbers

  • Electrical services

    Electricians

  • Carpentry & finishing

    Carpenters

  • HVAC & facility services

    Technicians

  • Clinics & wellness

    Clinics

  • Real estate agencies

    Agents

  • Law firms

    Lawyers

  • Consulting

    Consultants

Want to scale without hiring more admin staff? Smart Concept is for you.

Real businesses

Six sectors, one operating system

Different trades, different clients, same Smart Concept. Here's what changes when Jarvis runs the boring parts.

Marco P.

Austin · Mueller district

Plumbing · Austin TX

Used to lose 3 emergency leads a week to missed calls after 6 PM. Now Jarvis answers every ring, qualifies the urgency, and books the slot.

+8h/week

Reclaimed

Sarah E.

Denver · Highlands

Electrical · Denver CO

Solo electrician juggling 40+ active jobs. Jarvis handles the text follow-ups and quote turnaround while she's on the ladder.

+30%

Lead conversion

Jason C.

Portland · Pearl District

Carpentry · Portland OR

Custom-built furniture orders take 6 weeks. Jarvis tracks every milestone, updates clients automatically, no more anxious phone calls.

−72%

Status calls

Allison C.

Atlanta · Buckhead

Dental clinic · Atlanta GA

Single-dentist practice with 200 active patients. Jarvis confirms appointments 24h ahead and re-fills cancellations from the waitlist.

<2%

No-show rate

Robert L.

Boston · Back Bay

Law firm · Boston MA

Boutique law firm, 4 lawyers. Jarvis triages new inbound, schedules consultations, and drafts intake summaries before the first meeting.

−5h/week

Admin time

Erin O.

San Diego · Little Italy

Consulting · San Diego CA

Independent strategy consultant. Jarvis handles discovery calls, qualifies leads, and books the right ones onto her calendar.

+$4.2k

Extra MRR

Composite stories illustrating typical Smart Concept use cases. Real metrics vary by sector, pricing, and volume.

Why Smart Concept

Built for service SMEs, not general-purpose tools

Most automation tools were built for tech teams. Smart Concept was built for plumbers, electricians, clinics, and lawyers — the people who actually run service businesses.

CapabilitySmart ConceptZapier / MakeIntercom / FrontManual
24/7 voice + chat responsechat only
Auto-generated branded PDF quotes
Cross-channel client memoryvia workflow
Voice agent includedadd-on
Native English + multi-lingual AIEN onlyEN only
GDPR + SOC 2 ready, region-hostedSOC 2 onlySOC 2 only
No-code per-company setupn/a
Predictable flat pricingusage-basedseat-basedhidden time cost

Swipe horizontally to compare all columns

ROI Calculator

See what Jarvis is worth to your business

Drag the slider to your monthly client volume. See how many hours and dollars Smart Concept gives back to you every month.

Time saved

40h / month

On admin, quotes, reminders, and reports.

Extra revenue

€9,600

From faster response and lost-lead recovery.

ROI

31.1×

Return per dollar spent on Smart Concept.

Estimates based on 30 min admin saved + $120 revenue uplift per client + a $299/month Smart Concept plan. Your real numbers depend on sector and pricing — let's run them together.

Get my real numbers
Frequently asked

Questions service-business owners actually ask

If you don't see your question here, ask it during the demo — Diego will answer personally.

Most businesses are live within 3 working days. Day 1: we connect your channels (WhatsApp, calendar, email). Day 2: Jarvis learns your tone, prices, and FAQs from samples. Day 3: you approve the responses and Jarvis goes live.

Still wondering something specific? Book a 20-minute demo and we'll cover it live.

Works with

Plays nicely with the tools you already use

WhatsApp Business
Google Calendar
Microsoft 365
Apple Calendar
Stripe
Twilio
Meta Platform
Slack
WhatsApp Business
Google Calendar
Microsoft 365
Apple Calendar
Stripe
Twilio
Meta Platform
Slack

All product names, logos, and brands are property of their respective owners.

Ready to see Smart Concept in action?

Book a 30-minute live demo

We'll walk you through Jarvis, the modules that matter for your business, and the on-boarding plan tailored to your sector.

What you'll get

  • Personalized walkthrough

    Live tour of the platform, focused on your business.

  • Custom pricing

    We tailor the module activation and pricing to your size and sector.

  • Founder Q&A

    Talk directly with the people building Smart Concept.

Prefer email?

support@smartconcept.app